We are market leaders in design and engineering for the industrial wastewater treatment sector

Terms & Conditions Of Sale

1. Prices

Prices advertised are exclusive of VAT, packaging and carriage.  VAT will be charged on all goods and services supplied at the rate prevailing at the time of delivery.


2. Delivery

Delivery forecasts are given in good faith. Times and dates for delivery stated by Seller shall be treated as an estimate only. Whilst every effort will be made to despatch goods within the time period stated no liability will be accepted by the Seller for failure to deliver within such period. The Seller shall not be liable for any loss or damage whatsoever (including consequential losses or loss of profit) arising directly or indirectly from delay to the delivery of all or any of the goods howsoever caused.


3. Orders

All orders must be confirmed in writing by the purchaser before despatch.


4. Payment Terms

Unless otherwise agreed by the Seller in writing, credit account invoices are due and become payable 30 days from the date of the invoice. Should an invoice become overdue for payment then the full outstanding balance of the Purchasers account will be deemed overdue and payable. The Seller reserves the right to charge interest on overdue amounts at 3% above National Westminster Bank Plc base lending rate for the time being in force calculated on a daily basis. Payment may be made by means of company cheque forwarded to the Sellers address or by BACs transfer. or by credit/debit card (all major cards accepted).


5. Warranty

Goods and services are subject to a warranty for a period of 12 months from the date of supply in respect of defects arising in workmanship or materials. The Purchaser shall notify the seller within 7 days of such a defect becoming apparent and will thereafter proceed in accordance with instructions given under “Damaged Goods” and “Return of Goods”. The Purchaser shall afford the Seller every opportunity to determine that alleged defects are a warranty issue. Subject to such determination the Seller shall at its sole discretion repair, replace or refund the faulty goods/services at the original point of sale.

This warranty specifically excludes consumable materials and items considered to be normal running parts.

The warranty will automatically lapse if goods/services are repaired or altered in any way by any party other than the Seller or operated/maintained contrary to instructions given by the Seller have been the subject of accident or damage sustained following the date of supply.

No warranty is given with respect to the fitness for purpose of any goods or services supplied unless specifically agreed in writing by the Seller.


6. Damaged Goods

Claims for damaged goods, e.g. damaged in transit, etc. will only be accepted within 7 days of despatch. All damage claims must be made in writing to the Company


within this period.


7. Return Of Goods

Under no circumstances will the Seller accept the return of goods without prior approval by an official of Seller, who will issue the Purchaser as appropriate a return goods number, and a proforma Certificate of Decontamination. Any returned goods must be accompanied with the Purchasers letter headed instructions, the Seller return of goods number and a completed Certificate of Decontamination (where necessary).


8. Product Illustrations and Specifications

Whilst the Seller will make every endeavour to deliver the goods as advertised, actual specifications, dimensions and quantities may in certain circumstances vary to those so advertised. Product photographs and illustrations are for guidance only and the Seller reserves the right without prior notice to vary the specifications, dimensions and quantities of goods without any liability to the Purchaser arising directly or indirectly from any such variation.


9. Supply of Goods

In the event that the Seller is unable to supply goods as ordered by the customer the Seller reserves the right to offer at the same price as goods of equal or superior quality to the goods ordered.


10. Cancellation of Orders

Since under normal circumstances goods are despatched the same day as the receipt of an order, the Seller reserves the right not to accept cancellation of orders.  No cancellation of an order will be effective until accepted by the Seller.  Where cancellation is accepted, the Seller will charge the Purchaser a 25% handling charge on the net order value.  Under no circumstances will cancellation be accepted for items specially manufactured or ordered on the Purchasers behalf.


11. Property and Title

No property or title to goods shall pass from the Seller to the Purchaser unless and until the full amount of the value of the goods as invoiced has been credited to the Seller’s bank account without recourse or the Seller has received the full amount in cash.  The Purchaser shall indemnify the Seller against any loss or damage to the goods prior to the passing of such title and whilst the goods remain in the Purchasers custody.  Risk of damage to or loss of the goods shall pass to the Purchaser at the time of delivery or, if the Purchaser wrongfully fails to take delivery of the goods, at the time when the Seller has tendered delivery of the goods.


12. Limitation of Liability

Other than in respect of normal insured statutory risks the Sellers liability, to the Purchaser shall not under any circumstances exceed the value of the goods/services as originally supplied.


13. Law

Disputes arising between the Seller and the Purchaser shall in all circumstances be governed by and constructed in accordance with English Law under the jurisdiction of English Courts.